Privacy policy

We believe Privacy Policy should be clear and understandable, so we'll try to use the simpliest phrasing possible.


At Teapsy we believe that privacy is a human right - And we take it seriously.
That's why we will never sell your data to any other third-party for marketing or mailing purposes
when you make a purchase on our website, or sign-up for our marketing.

You are always able to unsubscribe from our newsletter and email list by clicking the unsubscribe link or contacting us at info@teapsy.co.uk.

When you shop on our website we collect information relevant to your purchase. This way we're able to process your order -
Contact you in case of any problems, send your purchased items, and to pass payment information onto our processing partners Shopify, Paypal and Klarna.
We also provide you an option to save your card details and make the checkout process easier.

We store your information securely and compliant with any applicable data protection and consumer legislation -
If you'd like your information amended, erased or request a copy - please contact us at info@teapsy.co.uk. We are more than happy to help you.
Some information such as orders, items purchased and values cannot be removed due to accounting purposes, although we can make those completely anonymous on demand.

We will only send you marketing emails if you agree on it.
The only emails that you will receive upon purchase will only be related to the purchase.






Sharing Personal Information
We share your Personal Information with certain service providers,
For example:

Shopify - We use it to power our store. It handles almost everything! - Feel free to read Shopify's privacy policy: 
https://www.shopify.com/uk/legal/privacy/consumers
https://privacy.shopify.com/en

Google Analytics - To help us understand how our customers use the site.
You can read more about how Google uses your Personal Information Here.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Bare in mind we may share your Personal Information to comply with applicable laws and regulations, respond to any lawful request or to protect our rights.

Behavioural Advertising
We also use your Personal Information to provide you with targeted advertisements or marketing communications
we believe may be of interest to you. For example:
We share information about your use of the site, your purchases,
and your interaction with our ads on other websites with our advertising partners.
We collect and share some of this information directly with our advertising partners,
and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

Our advertising partners include Facebook, Pinterest, Snapchat, TikTok, Klaviyo, Google and Klarna.

Wonder how targeted advertising works? You can visit the Network Advertising Initative's educational page at This Link


Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site.
We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
Cookies also provide information on how people use the website,
for instance whether it’s their first time visiting or if they are a frequent visitor.

Contact Details
We are super small but we'll do our best to respond as fast as possible!

Email us at: info@teapsy.co.uk