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FAQ

What is the "100% Happiness Guarantee"?

It's very simple - let us know if you don't enjoy the tea and we will fully refund your first pack. We're THAT confident!

When will my order arrive?

We're a small team (like really!) but we try to ship every day! Give it a couple of days. If you're from London your teas should come by real quick!

Do you deliver internationally?

At the moment - No. This is subject to change, as we're reviewing options.

Do you do Next Day Delivery?

Speak to us at info@teapsy.co.uk and we'll try to arrange this! We're super dedicated to providing the best customer service, so I'm sure we'll figure it out.

Are you organic?

Ummm.. no! While we maintain incredible quality of our product, our teas are mostly not organic.

What are your teabags made of?

Our lovely teabags are made of PLA - a type of bioplastic that's made by lactic fermentation of glucose, derived from starch. It's perfect for teabags, good for environment, non-toxic and safe! It degrades quickly in soil, although it's not really backyard compostable.

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